Last updated on December 14, 2015
In today’s economy, the need to find profitable alternatives to your core products or services, is the key to running a successful business. Offering a dry cleaning drop off box as an option for your customers can unlock additional revenue, while also creating a more positive experience for your customers. Adding a convenience for your customers while generating more revenue can be just the boost your business needs to elevate it to the next level.
You may be asking yourself if that would be the right move for your business. Well it definitely has its benefits. There are a few things to take into consideration. First, you want to make sure the need in your area for drop services is expanding and not declining. Second, consider the actual operating space needed to include the service. The additional usable space needed to offer drop services is very minimal, and can be created very easily. If you already have the space then this makes the transition to including the service that much more seamless.
Having the benefit of low start-up and operations costs, offering drop services increases revenue effortlessly. The reason it is so effortless for the business, is because that’s the goal in how you provide the service for the customer, effortless. The beauty is the customer doesn’t have to think about spending the additional money. The customer drops off their item and leaves. No long interactions, not tons of paperwork to fill out, no sales pitch and closing needed. Existing customers now have even more reasons to spend more money where they already patron.
From a customer viewpoint, this is not only a service they need, but also the process is easy and efficient. The latter mentioned also creates a connection between your business and the customer. Often lost in the attempt to run a profitable business is the connection needed to be made with the customer. Customers want to be loyal customers, they just need to feel a connection to do so. A convenience offered equates to your business being thoughtful and mindful of the customers needs. This creates a more positive interaction, and increases the chances of repeat business. With inexpensive advertising and word of mouth from the now even more satisfied customers you currently have, there is a significant opportunity to drive in new customers as well. Creating loyal customers and repeat business is the cornerstone to any successful business.
Being able to offer a service that has a positive impact on both your bottom line and customer satisfaction is always the right decision for a business. Smart business owners always weigh the pros versus the cons to determine the right direction to head in. This provides an option for you to expand your business while taking on very little additional operational cost. If the considerations for the need can be met, as well the space not being an obstacle, the pros definitely seem to heavily out weigh the cons when considering if drop services would be beneficial. Very beneficial.
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